Shipping policy
Sent from Spain.
Tracked everywhere.
Delivered in 7-8 days.
Every Pendulum is hand-inspected before release. From the moment you order, plan for 7-8 days from atelier to your door — fully tracked, fully insured.
7-8 days
From order to your door
Tracked end-to-end
Live updates across Europe
Fully insured
Signature on delivery
Flat €9 EU
One rate across Europe
Processing & inspection
Each Novæ Pendulum colorway is produced in deliberately limited units. Every piece passes through individual, hand-led quality control — case finish, crystal clarity, movement regulation, and lanyard stitching are checked one piece at a time before release.
Delivery timeline
From order to door, expect your Pendulum to arrive within 7-8 days across Europe — fully tracked with signature on delivery and insurance up to the full retail value. You'll receive an email with a live tracking link the moment your order ships.
Shipping costs
Flat €9 shipping across the European Union on every order.
Tracking
A tracking link is emailed the moment your Pendulum leaves the atelier. Our concierge Aria (the chat in the corner) can also fetch order status for you at any time.
Customs & duties
Orders within the EU incur no additional duties. For destinations outside the EU, local taxes may apply at delivery.